2 days
Preventing and Managing Violence Against Health Workers
Spot early warning signs, calm tense situations and protect staff when relatives become aggressive.
Request brochureFor hospitals
Hospital safety and patient relations
Hospital staff are increasingly at risk when tensions with patients and families boil over, especially after a death. These six courses help hospitals prevent incidents, protect staff and keep the public's trust.
Six courses
Prevent incidents. Protect staff. Keep the public's trust.
3 days
Hospital Security Protocols, SOPs and Incident Reporting
Set up access control, emergency response and incident reporting, and train staff to follow them.
Request brochure1 day
Communicating with Bereaved Families
Break difficult news with care and support grieving relatives, reducing the conflict that can follow a death.
Request brochure2 days
Patient Experience and Front Desk Excellence
Improve first contact, queues and complaints handling in reception, records and admissions.
Request brochure2 days
Crisis Communication and Media Relations for Hospitals
Prepare statements, brief the press and manage incidents that spread on social media.
Request brochure2 days
Reducing Waiting Times: Lean for Hospitals
Map patient flow, find bottlenecks and cut waits with proven Lean methods.
Request brochureAlso available
We can work with your security and management teams to write or update your hospital's security SOPs, not only train on them.
Who leads it
Experienced practitioners
Security courses are led by experienced security professionals. We also draw on specialist medical, media and security trainers for individual courses.
Bring this programme to your hospital.
Tell us about your hospital, the staff you want to train and your preferred dates. We will send a proposal within five working days.
Request a proposal
Phone and WhatsApp +234 807 087 6110
Email doyin@trexpedite.ng