Course catalogue
34 courses in eight themes
Every course can be adapted, shortened or combined. Courses marked ★ have been delivered for the Supreme Court of Nigeria.
Preventing and Managing Violence Against Health Workers
Spot early warning signs, calm tense situations and protect staff when relatives become aggressive.
2 daysRequest brochureHospital Security Protocols, SOPs and Incident Reporting
Set up access control, emergency response and incident reporting, and train staff to follow them.
3 daysRequest brochureCommunicating with Bereaved Families
Break difficult news with care and support grieving relatives, reducing the conflict that can follow a death.
1 dayRequest brochurePatient Experience and Front Desk Excellence
Improve first contact, queues and complaints handling in reception, records and admissions.
2 daysRequest brochureCrisis Communication and Media Relations for Hospitals
Prepare statements, brief the press and manage incidents that spread on social media.
2 daysRequest brochureReducing Waiting Times: Lean for Hospitals
Map patient flow, find bottlenecks and cut waits with proven Lean methods.
2 daysRequest brochure
Budget Preparation, Reform and Economic Planning ★
Prepare, control and report on budgets, with Excel modelling and variance analysis.
3 to 5 daysRequest brochureIPSAS Financial Reporting
Apply International Public Sector Accounting Standards to everyday reporting.
3 daysRequest brochurePublic Procurement Practice
Plan and run compliant procurement under the Public Procurement Act 2007.
3 daysRequest brochureInternal Audit and Internal Control
Assess risk, test controls and write findings that lead to action.
3 daysRequest brochure
Leadership for Heads of Department
Lead teams, delegate well and turn plans into results.
3 daysRequest brochurePerformance Management and KPIs
Set measurable targets, run fair appraisals and track performance.
2 daysRequest brochureTeam Building and Collaboration ★
Build trust and cooperation across units through practical exercises.
1 to 2 daysRequest brochureConflict Resolution and Industrial Harmony
Prevent and resolve workplace disputes and work constructively with unions.
2 daysRequest brochureMonitoring and Evaluation of Government Projects
Design indicators, track delivery and report results to stakeholders.
3 daysRequest brochurePre-Retirement Planning
Prepare for pensions, finances, health and life after service.
2 daysRequest brochure
Policy, environment and stakeholder engagement
3 coursesDelivered virtually by an environmental policy specialist based in Canada.
Environmental Monitoring and Compliance
Design monitoring programmes and turn environmental data into decisions.
3 daysRequest brochurePolicy Development and Regulatory Practice
Turn evidence into sound policies, guidelines and codes of practice.
3 daysRequest brochureStakeholder Engagement for Government Programmes
Plan consultations, run multi-agency committees and report results to the public.
2 daysRequest brochure
Microsoft Office, Basic and Advanced ★
Word, Excel, PowerPoint and Outlook for everyday office work.
3 to 5 daysRequest brochureExcel for Budgets and Data
Formulas, pivot tables and dashboards for finance and planning staff.
3 daysRequest brochurePractical AI for Public Servants
Use AI tools safely to draft, summarise and analyse, within data protection rules.
2 daysRequest brochureInformation Management and Data Reporting
Collect, organise, analyse and present data that supports decisions.
3 daysRequest brochureData Protection and Cybersecurity Awareness
Meet the Nigeria Data Protection Act 2023 and guard against everyday cyber threats.
1 dayRequest brochure
Training of Trainers
Design and deliver effective training for adults, so your institution can train its own staff.
5 daysRequest brochure
Strategic Communication for Government
Plan communication that supports policy, builds trust and reaches the right audiences.
3 daysRequest brochureMedia Relations and Press Briefings
Prepare spokespeople, write releases and handle difficult questions.
2 daysRequest brochureSocial Media and Digital Campaigns for Public Institutions
Run official accounts, plan campaigns and respond to criticism online.
2 daysRequest brochurePhotography, Video and Content for Government
Capture and produce professional photos and short videos for official channels.
3 daysRequest brochureOfficial Writing and Minute Taking
Write clear memos, letters and reports, and take accurate minutes.
2 daysRequest brochure
Security Awareness and Access Control
Recognise threats, control access and respond to incidents.
2 daysRequest brochurePersonal Security and Safe Travel for Staff
Stay safe on official travel and in high-risk areas.
2 daysRequest brochureFire Safety and Emergency Evacuation
Prevent fires, use equipment correctly and evacuate safely.
1 dayRequest brochureEvent Safety and Security
Plan and run safe official events and public gatherings.
2 daysRequest brochure
Not on the list? Tell us.
We build bespoke programmes around a specific need, from a half-day briefing to a five-day course.